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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Can I use this insurance for my Mammogram and Ultrasound laboratories?

A:
Our plan are only forn new illnesses and inuries. they do not cover preventive care or routine maintananace
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Q:I want to buy INF ELITE IVAS Plan (with PreExisting Conditions Included) for my wife. We live in India and will be travelling to the US in a few weeks.She has bought a similar policy in Nov 2023.I want to add myself to policy.We also want coverage in Germany and Switzerland.

A:
We do not cary that plan on our website.T to quote the plans that cover pre-existing conditions, If you can enter your information in this link we can quote you all of our available plans, Travel to US: /get-travel-insurance-quotes/?presection=visitorUSA
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Q:A small group of us are going to Africa in January 2026 to climb Kilimanjaro and want insurance to cover that. Does this insurance cover altitudes to 20,000

A:
We have a plan for Hiking up to 20,000 feet but not climbing. US Away: /us-away-insurance/
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Q:Is there a cover for pregnant women coming in?

A:
We can cover for complications of pregnancy for visitors. Pregnancy coverage in visitor insurance: /travel-insurance-pregnancy/
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Q:We will travel to Spain and Portugal. Spain : June 15th - 24thProtugal : June 24th - 27thWe're leaving from Spain to Portugal on Jun 24th. We already bought coverage for spain from June 15th - 24th. and We tried to buy another coverage for Portugal from June 24th - 27th. We got a error message that we already have existing coverage. I think the reason we got the error message is because of the coverage of 24th for spain. I want to buy coverages for spain and Portugal on June 24th at the same time. Please advise me Thank you

A:
Our plans cover multiple destinations. we advise you extend your original plan to also include spain.
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Q:The insurance i got from Insubuy is not covering my dad's shingles outbreak, saying it is a pre-existing condition. I disagree with labeling it as pre-existing because it's not something he had before. Even if it is pre-existing, my coverage includes acute outbreaks of pre-existing conditions which this clearly is. However, the insurance company has denied it. Can Insubuy help me with my appeal since they sold me a product which is not delivering on what it promises on the label?

A:
Unfortunately we cannot assist with the the appeals process. we can only help if the insurance company is not responding in a timely fashion. If during the claims or appeal process, you run into that issue we advise you contact. us. We are a broker that compares plans from multiple companies and cannot get involved with general claim filing or appeals.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.